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Senior Specialist, Sales Support

Requisition Id:  359234
Business Unit:  LTL

North Richland Hills, TX, US, 76180


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Senior Sales Support Specialist, you will provide support to strategic sales executives by monitoring territory and account trends, managing pricing agreement renewals and RFQs, and facilitating account onboarding. This is an opportunity to work with our customers directly, gain experience in the selling process and grow as a professional, ensuring a bright future for yourself and XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Provide reports, statistical data and metrics to sales executives; alert sales regarding lost business, new opportunities, onboarding status, etc.
  • Perform pre-call preparation for sales executives
  • Maintain the customer account hierarchy structure
  • Coordinate with sales, operations, service and others as needed to support customer requirements
  • Support the bid management process by working with sales, the customer and pricing to provide bids for new business; manage the pricing agreement renewal process

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 2 years of experience in a customer-facing role such as sales, sales support, customer service, etc.

It’d be great if you also have:

  • Associate degree
  • Experience with Microsoft Office (Word, Excel, PowerPoint and Project)
  • Knowledge of general business practices related to sales, accounts payable, accounts receivable, procurement and logistics
  • Ability to prioritize work in line with department, territory and company goals
  • Excellent organizational, verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
  • Proven ability to coordinate multiple individuals (or teams) to reach a decision or goal

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Sales Support, Accounts Receivable, Accounts Payable, Procurement, Sales Operations, Sales, Finance, Operations