Supervisor, Order to Cash - Hybrid

What you’ll need to succeed as a Supervisor, Order to Cash at XPO

Minimum qualifications:

• Bachelor's degree or equivalent related work or military experience
• 3 years’ experience in Billing, AR, Cash Applications, Collections or related

Preferred qualifications:

• Ability to read and interpret pricing contracts
• Excellent time management skills with a proven ability to meet deadlines.
• Great analytical, critical thinking and problem-solving abilities
• 2 years proven experience building efficient and effective teams
• Experience working with customer master file systems is preferred
• Freight LTL, Transportation, Logistics, and Supply Chain industry experience preferred
• Experience working in a high-volume/ high transaction environment
• Advanced Microsoft Office Word, Excel (Pivot, Vlookup) and PowerPoint

About the Supervisor, Order to Cash job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year 
• 10 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Prioritizes, assigns, and reviews the daily task of the department; establishes work schedules; prepares performance evaluations and employee development
• Effectively lead the AR Corrections team to achieve service goals for various processes or programs, including but not limited to, Invoice audits and adjustments, Overcharge Claims, Disputes and Mass Re-rates
• Partner with internal stakeholders to create processes that reduce errors in customer onboarding and increase data set up integrity
• Proactively recommends and implements process, procedural and policy enhancements
• Forges solid relationships and foster effective communication with other functional teams, customers, and employees
• Develops training strategy to ensure that employees are cross trained on job responsibilities
• Prepare production reports (daily, weekly, monthly, and yearly) to review with management
• Maintain a continuous improvement in business processes and employee development
• Works with peers to energize culture, performance, and employee engagement
• Creates documentation of processes and procedures to create standardization

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.