Lead, Freight Operations

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

As the Freight Operations Lead, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly and that our customers receive superior service. You will be coordinating transportation needs and demands to ensure prompt and proper movement of shipments under the direction of freight operations managements.    

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including extended health benefits (medical, dental and vision), 401K, life insurance, disability and more.

What you’ll do on a typical day:

• Oversee and execute prompt and proper movement of shipments.
• Tracking and correcting shipping errors
• Serve as teams primary contact for routine or more non-routine escalated issues.
• Works with appropriate departments on resolving escalated issues posed by team members, management, and customers.
• Work in a safe, efficient manner, adhering to company safety policies.
• Work on a dock that is not climate-controlled for extended periods of time.
• Use appropriate motorized and manual equipment, including pallet jack and forklift.
• Adhere to world-class quality standards of performance and oversee adherence to processes to meet quality expectations and goals.
• Provide thoughtful feedback analysis, operational monitoring, troubleshooting and error solution to prevent inaccuracies and drive process excellence.

What you need to succeed at XPO:

At a minimum, you’ll need:

• 4 years of LTL, supply chain, warehouse or similar logistics experience.
• Experience documenting classification corrections.
• Proficiency with Microsoft Office
• Availability to work a variety of shifts, including days, nights, and weekends.

It’d be great if you also have:

• High school diploma or equivalent
• Experience with weights and inspections
• Solid communication and interpersonal skills

This job requires the ability to:

• Lift objects of various shapes, sizes and weights (up to 50 lbs. frequently and greater than 50 lbs. occasionally)
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  
 

Review XPO's candidate privacy statement here.