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Supervisor, Operations

Requisition Id:  340978
Business Unit:  Last Mile

Odessa, FL, US, 33356


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Supervisor, Operations, you will oversee local staff, assign coverage, establish, and ensure payment to sub-haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. If you’re looking for a growth opportunity, join us at XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Provide elevated support to the dispatcher, ensuring customer requirements are met
  • Make appointments for pickup and delivery
  • Track empty container availability and ensure container is picked up in a timely manner
  • Provide escalated customer support as needed
  • Forward PODs on various web-billed accounts
  • Track container releases from the pier/rail to prevent demurrage costs
  • Develop and mentor staff to reach goals, train staff on company policies and procedures
  • Carry out supervisory responsibilities, including interviewing, hiring, disciplining, and resolving issues

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 2 years of experience in transportation or logistics

It’d be great if you also have:

  • Bachelor’s degree in a related field
  • Solid leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Job Segment: Manager, Operations, Management, Customer Service