Manager, Technology VMO - Hybrid

Requisition Id:  372475
Business Unit:  Corporate

Portland, OR, US, 97209

What you’ll need to succeed as a Manager, Technology VMO at XPO

Minimum qualifications:

  • Bachelor's degree or equivalent related work or military experience
  • 5 years of industry experience in IT product and services procurement, sourcing, and IT contract administration, preferably in large, multi-state, multi-national IT departments
  • Knowledge of ITSM (IT Service Management) operations or service management processes
  • Experience with contract administration, governance, and customer relationship management

Preferred qualifications:

  • Bachelor's degree in computer science or related technical area or equivalent combination of education and experience
  • Master's degree in business administration (MBA), MS in Computer Science or related field preferred
  • 3 to 5 years experience negotiating medium to large IT product and services agreements
  • Experience with negotiation and management of Cloud (IAAS, SAAS) agreements
  • ITIL certification
  • Working knowledge of transportation, logistics and supply chain management
  • Proven track record of ability to drive and implement process improvements


About the Manager, Technology VMO job

Pay, benefits and more:

  • Competitive compensation package 
  • Full health insurance benefits available on day one 
  • Life and disability insurance 
  • Earn up to 13 days of PTO over your first year  
  • 10 paid company holidays 
  • 401(k) option with company match 
  • Education assistance 
  • Opportunity to participate in a company incentive plan 


What you’ll do on a typical day:

  • Partner with stakeholders to conduct requests for proposals, requests for information and requests for quotes (all RFxs)
  • Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet or exceed business objectives
  • Prepare, review, execute and manage the process for approval of IT contracts, contract renewals, terminations and change orders
  • Ensure financial processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts. Manage and resolve contract disputes in collaboration with appropriate teams
  • Develop and maintain relevant financial, operational and service metrics for the VMO that demonstrate the goals and objectives of the department
  • Participate in the establishment of ongoing governance of suppliers. Serve as a resource to stakeholders for contract management and administration
  • Participate in the management of standard IT service delivery framework in collaboration with IT Service Management (ITSM)
  • Develop and maintain VMO artifacts and participate in supplier reviews. Review SLA and other operational metrics


About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 


The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 


Review XPO's candidate privacy statement here.

Nearest Major Market: Portland Oregon

Job Segment: Logistics, Supply Chain Manager, Contract Manager, Computer Science, Supply Chain, Operations, Legal, Technology