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Director, Operations -Remote

Requisition Id:  348144
Business Unit:  Brokerage
Location: 

Toronto, ON, Canada, M1R 3C7

 

Solutions driven success.

 

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

As the Director, Operations, you will provide leadership for our brokerage products, act as the functional lead for strategic development within the overall market and enhance and grow new business opportunities with established customers. We’ll count on your skills and years of experience to be a strong advocate of our company values, ensuring an engaged workforce, loyal customers, efficient operations, and a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

 

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), pension, life insurance, disability and more.

 

What you’ll do on a typical day:

  • Direct and manage all types of brokerage services in the branch
  • Meet or exceed established business and profit growth targets; remain accountable for product P&L at the branch level
  • Establish and ensure operational implementation and compliance with processes and procedures for handling the freight product
  • Maintain strategic relationships with appropriate vendors, including pricing and service standards; coordinate with the vendor base to ensure strategic compliance with XPO goals and objectives
  • Ensure compliance with all applicable laws and regulations
  • Assist Sales in developing new customers in the market and onboarding those customers to operations
  • Develop and implement new product and service offerings to meet customer needs in alignment with their goals and objectives
  • Direct, develop and train sales and operations teams to ensure individual and branch KPIs are met

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 7 years of experience in operations for a carrier, freight forwarder/NVO and/or consolidator/Third-Party Logistics (3PL) organization

It’d be great if you also have:

  • Bachelor’s degree
  • Management experience
  • Sales experience
  • Excellent interpersonal skills with experience developing, managing, leading and communicating effectively

Be part of something big.

 

#LI-Remote

 

 

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

 

 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Review XPO's candidate privacy statement here. 

 

 If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to accommodations@xpo.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

 

 Accommodation email must include:
•    Your name
•    Job title with location (city/province) and requisition ID
•    A clear description of the disability accommodation that you are seeking


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