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Brokerage Operations Intern

Requisition Id:  83125
Business Unit:  Brokerage

Vancouver, BC, Canada, V5C 6A7


Logistics done differently.

Ready to put your books aside and take the first step in launching your career? Join XPO Logistics, a company Forbes named one of America’s best employers and Transport Topics ranked #1 among logistics companies in North America. We’re looking for Brokerage Operations Interns ready to bring new ideas to projects and create innovative solutions for real-world shipping needs. We’ll help you establish a solid foundation of XPO knowledge, prepare you for advancement in the industry, and show you what it takes to revolutionize how goods are transported around the globe.     


What you’ll do on a typical day:

  • Communicate daily with customers, potential customers and independent contractors
  • Input pickup/delivery information into our systems in real time
  • Check in with contract drivers and assist in matching paperwork; help file finished documents
  • Collaborate with the Customer Service team on appointment scheduling
  • Accept and process load tenders
  • Place outbound service update calls
  • Complete customer scorecard templates
  • Act as a key contributor to projects that impact the business and solve real problems

What you need to succeed at XPO:

At a minimum, you’ll need:

  • High school diploma or equivalent, and pursuing a bachelor’s degree
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook)

It’d be great if you also have:

  • Education toward a bachelor's degree in Supply Chain or Business Administration
  • Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience
  • Solid organizational and multitasking skills with the ability to set priorities and meet deadlines
  • Energetic work style with a strong drive to succeed
  • Self-motivated instincts with the ability to work well with minimal supervision or in a team environment and consult with team members/management as needed

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.